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Saturday, October 15, 2011

Guest post: Muslim fashion

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Guest post: Muslim fashion

By Shelina Janmohamed of Ogilvy Noor
The fashion industry is currently showcasing its wares for next year’s spring/summer collections. New York and London have already strutted their stuff and with Milan winding up and Paris on later this week, you might be forgiven for thinking Europe and North America have the global fashion business stitched up. (Pun intended.) Not so.
Big fashion brands may be wondering how to stem a decline in business – Dolce & Gabbana for instance announced the closure of their diffusion line last week. But there is one growth segment just waiting to be brought into the mainstream of the industry: global Muslim fashion.
Muslim fashion? I hear you ask in surprise. Isn’t that all just long black cloaks and dour headscarves? Far from it: Bloomberg has estimated that the global Muslim fashion market could be worth $96bn. For scale, compare that to the entire UK fashion industry, which is valued at £21bn. What makes it even more attractive is that those driving the development of Muslim fashion stem from a young demographic. Of the world’s 1.8bn Muslims, nearly half (43 per cent) are under the age of 25 – meaning they make up more than 11 per cent of the entire world population.
Milan Fashion Week has got wise to this. Next year they have invited Malaysia’s Islamic Fashion Festival to showcase its designers. Started six years ago under the patronage of Malaysia’s First Lady, the IFF has already visited Abu Dhabi, Astana, Dubai, Jakarta, Monte Carlo, New York, Singapore, Bandung and London. And Malaysia is not the only place that the Muslim fashion industry is fast developing.
Indonesia has an Islamic Fashion consortium whose chairwoman hopes to establish Indonesia as a global centre for Islamic fashion. And Dubai’s Fashion Week, to be held next month, aims to combine tradition with modernity. Muslim women are looking for echoes of their culture and religion in their fashion. In Dubai, this means including the traditional ‘abaya’ of the region into the upcoming Fashion Week. The abaya is the long black cloak beloved of women of the Gulf region, which has become popular with Muslim women around the world.
Far from reviling the abaya, Muslim women are showing pride and love for this traditional fashion form, and increasingly re-inventing it, and aspiring for it in the Western world. One woman writes here about how it brings her a sense of elegance and grace. And last year Harrods stocked a line by a Qatari designer, whose creations had Muslim women flocking to purchase items costing as much as $20,000.
The abaya has also attracted haute couture interest from designers like Galliano and Ferreti, who showcased their designs at Saks in New York at the request of some Saudi Arabian customers who commission evening dresses from them.
Primarily however, this is a grassroots development by young Muslim women wanting to combine their love of fashion with a desire to uphold the tenets of their faith in Islam. And this is where the opportunity lies to open up an underserved segment and meet a genuine untapped need. This summer the Washington Post asked why mainstream fashion retailers weren’t serving the 250,000 Muslim women in the Washington area. In these troubled economic times, this is an audience that is optimistic and affluent but surprisingly ignored.
These fashion forward women have found the high street wanting around the world. They have been driven to designing their own lines, showcasing ideas on how to wear the hijabsetting up blogs to discuss how to ‘hijabise’ what you can find in the retail stores, as well as creating videos on how to wear your headscarf in a fashionable style. There are even magazines springing up to cater for this trend.
The internet has proved to be a boon to these consumers – who are tech savvy. According to a report by London College of Fashion, modest dressing is a growing phenomenon, and not one limited to Muslim women. As entrepreneurs, they are turning to online retail as a way to reach out and market products. As consumers, the internet gives them wider geographic reach to producers of goods that embody the modest values they are after, modest values which are shared by a global body of fashion-conscious Muslim women.
The broad religious prescription for Muslim women is that clothing should conform to modest parameters – long sleeves, long lengths, comparatively loose, usually topped with a form of headcovering. But with this prescription taken care of, these faithful fashionistas – sometimes called ‘hijabistas’ as a derivative of the word ‘hijab’ which is used informally to refer to the headcovering – are as much in thrall to trends as their non-Muslim counterparts.
Other religious audiences may interpret modesty in different ways but the definition allows for plenty of crossover – and plenty of room for brands to speak about modesty in their fashion lines whilst respecting the differences with which different faith groups approach the subject. In fact, modesty even unrelated to faith is proving appealing to women in general, as this news incident last year about celebrity chef Nigella Lawson proved. Her full body covering at an Australian beach prompted female commentators to wonder if they too might be brave enough to cover up.
Muslim fashion is a pan global affair, not limited to one country or region.
Whilst cultural and regional diversity remains – for example in the way that the headscarf is worn, or the colours and prints that are used – these are underpinned by shared values espoused from Americans in Brooklyn to British women with Japanese heritage.
The bottom line is that designers, labels, marketers and fashion houses looking to serve this market will be able to develop hijab friendly lines which appeal to a global audience. The values underpinning global Muslim fashion are exactly that – global. The audience is connected through the internet and shares styles and ideas. This means that the basic ideas, communications and brand values are consistent wherever these hijabistas are to be found. And since they exhibit a sense of collectivity, brands can quickly develop loyalty amongst them, if they show that they understand that these women want to be on the cutting edge of fashion, as well as entirely dedicated to their faith.
To paraphrase the famous song, there is no need to seek her here, or seek her there. She is ready and waiting to be served: the dedicated – and faithful – follower of fashion.
Shelina Janmohamed is a senior strategist at Ogilvy Noor, a specialist consultancy for building brands with Muslim consumers. Ogilvy Noor is part of Ogilvy & Mather.

Getting to know the market Gillian Duncan


Getting to know the market

Oct 11, 2011 
An Egyptian shopper who participated in an Ogilvy & Mather survey thought of Nokia as an Egyptian company. Dana Smillie / Bloomberg News
      Major companies looking to crack large markets usually target countries with vast, rapidly expanding populations such as China.
      But there is one community whose growth is expected to outpace all others during the next two decades. And it is not confined by borders.
      About 23 per cent of the world's population is Muslim, but followers of Islam could account for more than half of the globe's inhabitants by 2050, according to one estimate.
      But how do companies attract consumers for whom religion plays such a pivotal role in their lives? And which brands appeal the most to Muslim shoppers?
      A recent survey of about 2,600 people in four key Muslim markets - Malaysia, Egypt, Saudi Arabia and Pakistan - has provided the answer. And the list may surprise some.
      Lipton, Nestle, Nescafe and Kraft all appear in the top five, while homegrown brands such as Etihad Airways and Emirates Airline both languish towards the bottom in 77th and 85th place respectively.
      "What was really interesting and shattered a lot of preconceptions was the fact that a brand doesn't really have to have be Muslim in origin or be an Islamic brand for Muslim consumers to feel close to it," says Tanya Dernaika, of Ogilvy Noor, a company that specialises in Islamic branding.
      The study also found that the most popular brands are a key source of jobs in the Muslim community.
      They all either provide employment, speak to Muslim shoppers in a way that resonates with them, or produce products that suit their lifestyles.
      "I think of Nokia as an Egyptian company … they did research and produced products that suit the Egyptian consumer - they have Islamic values and know how to deal with Egyptians," said one Egyptian shopper who took part in the poll.
      The study was commissioned by Ogilvy & Mather, an international advertising agency, to serve as a launch pad for the branding consultancy.
      "By applying the findings [we can] advise our clients to come up with better ideas and really break that barrier of fear that a lot of global companies feel sometimes when you say 'Muslim consumer'," says Ms Dernaika.
      "The first reaction is let's be safe, rather than let's be creative."
      The first thing brands need to keep in mind when targeting Muslim shoppers is that community comes first.
      "First do something for my community," she says. "Show me you genuinely care and that you demonstrate universal good practice.
      "First they will judge a brand as they will judge a human being, by their principles and their behaviour, and then they will hear them out."
      But some question whether it is right to target shoppers based on their religion.
      Sunil Varughese, a director of Brand Indigo in Dubai, says all religions promote sustainable consumption to ensure that future generations can meet their needs.
      "Targeting consumers from a specific religion for example in categories such as food, retail banking services etc merely to enhance consumption in these respective categories and in turn enhance profitability is inherently going against the precepts of any religion," he says.

      UAE consumer concerns about halal products


      Title:UAE consumer concerns about halal products
      Author(s):John Ireland, (College of Business Administration, Ajman University of Science and Technology, Ajman, United Arab Emirates), Soha Abdollah Rajabzadeh, (Ajman University of Science and Technology, Ajman, United Arab Emirates)
      Citation:John Ireland, Soha Abdollah Rajabzadeh, (2011) "UAE consumer concerns about halal products", Journal of Islamic Marketing, Vol. 2 Iss: 3, pp.274 - 283
      Keywords:Consumer behaviourHalal marketIslamic marketing mixIslamic markets,Muslim consumersUnited Arab Emirates
      Article type:Research paper
      DOI:10.1108/17590831111164796 (Permanent URL)
      Publisher:Emerald Group Publishing Limited
      Abstract:
      Purpose – Recent reports indicate that UAE Muslim consumers desire halalcertification because they are concerned about the halal status of their purchases. However, to date, research on consumer worries has been anecdotal. The purpose of this paper is to quantify consumer concerns to determine which categories, if any, are problematic as well as the nature of consumer reservations.
      Design/methodology/approach – The authors developed a list of categories andhalal concerns with qualitative methods then presented the resulting questionnaire to a non-probability sample of 300 UAE Muslim consumers.
      Findings – In total, 86.5 percent of respondents felt “great concern” that at least one category was not halal. On average, subjects felt “great concern” about 5.5 categories. The categories that most distressed them were processed meat products. Indeed, 44 percent of the sample felt “great concern” about hamburgers. On average, women felt “great concern” about more categories (6.4) than men (4.2) largely because they were more worried by toiletries.
      Research limitations/implications – Future research should generalize results through international samples. Moreover, research should determine if concerns translate into behaviour which would give a measure of the value of halalcertification or brands.
      Practical implications – The finding that virtually all consumers are concerned about the halal status of their products represents a great opportunity for trustworthy firms, brands and institutions.
      Originality/value – This is the first refereed study of Islamic consumer halalconcerns in an Islamic country. The results are surprisingly similar to those to be expected in a European country: a general distrust of the system and a broad desire for assurance.

      Tuesday, October 4, 2011